Common recovery paths
The shortest fix for each failure a new workspace runs into.
A new user cannot create a workflow
Connect Sheets and Drive, enter a workflow name, and add at least one valid allowed domain.
A published form shows Policy review
The visitor's page names the unapproved hostname. Open the form's Allowed domains (Easy or Advanced) or Workspace > Manage, find it under Refused recently, and select Allow — or add the exact hostname yourself, save the workflow, and activate it if paused. Then submit again.
Gmail delivery is unavailable
Connect Gmail send from Account > Google using the same intended Google identity.
Checkout returned but Pro is not visible yet
Keep Billing open briefly while it refreshes from the verified event. Do not start a second Checkout for the same purchase.
A payment is past due
Your plan stays active while Stripe retries the payment. Update the payment method through Invoices & payment methods, then return to Billing. If the payment still cannot be collected, the workspace returns to Free.
A rejected submission needs another attempt
Correct the stated cause and submit again. A rejected request did not create an accepted delivery record to retry.